Disable (circle turns black) the Ignore Exit Sensor option if the Media and media feed position, meet all of the following points:

• Media is positioned so the entire length of the Media is passing over Exit Sensor.

• Underside of the Media is white or light in color (reflective to Exit Sensor).

• Media doesn’t have any holes, cutouts or dark colors that pass over Exit Sensor.

• Exit Sensor is clean (functioning properly).

Enable (circle turns green) the Ignore Exit Sensor option in the following cases:

• Media is positioned so it does not pass over Exit Sensor.

• Entire length of Media does not pass over Exit Sensor. Feeding Media that is not square or not rectangular in shape.

• Underside of Media has dark colors that pass over Exit Sensor.

• Media has hole or cutout that passes over Exit Sensor.

• Exit Sensor is dirty (not functioning properly)

Use the Exit Sensor Position symbol, on the “Print Zone Reference Tool”, to identify the position of the Exit Sensor in relationship to where the media (Media Side Guides) are being positioned.

Print Zone Reference Tool is attached to the Feed Table on the printer; near the sheet separation area.

If your Media doesn’t fully cover the Exit Sensor Position symbol; you must enable “Ignore Exit Sensor” feature. See section titled “Print Zone Reference Tool” for more details on using this tool.