Printer Alert Window Messages
Messages sent from the driver and displayed on PC screen in a small popup window.
Message | Solution |
|---|---|
| Cleaning in Progress | Wait until the message disappears. The printer will start printing your job once the cleaning process has completed. |
| Incompatible Printhead | Remove and re-insert your printhead cartridge. Replace printhead. Printhead cartridges must be purchased from authorized supplier for this printer model. |
| Incorrect ... Ink Tank | Replace Ink Tank. Ink Tanks must be purchased from authorized supplier for this printer model. |
| .... Ink Low | Reorder Ink. |
| .... Out of Ink | Replace empty Ink Tank. |
| Load Paper | Out of Paper. Load paper into Printer, tap Clear Error and then tap Resume button, from Job Menu, to resume printing. |
| Mechanical Jam | Check for and remove obstruction, then tap Clear Error and then tap Resume button, from Job Menu, to resume printing. Check/Clean sensors. If problem persists contact technical support. |
| Missing Printhead | Remove printhead cartridge. Check/clean electrical contacts. Reinsert printhead. Replace printhead. If problem persists contact technical support. |
| Multiple Inks Low | Reorder Ink |
| Multiple Ink Tanks Out | Replace empty Ink Tanks. |
| Multiple Ink Tanks are missing | Insert missing Ink Tanks. Clean electrical contacts and re-seat Ink Tanks. |
| Multiple Unauthorized Ink Tanks | Remove and re-insert Ink Tank. Replace Ink Tank. Ink Tanks must be purchased from authorized supplier for this printer model. |
| Paper Jam | Remove jammed media. Check for proper feed setup, then tap Clear Error and then tap Resume button, from Job Menu, to resume printing. Check/Clean sensors. If problem persists contact technical support. |
| Printhead Latch Open | Ensure printhead cartridge has been inserted properly then closer the printhead latch so it locks. |
| Print Zone Assembly (Clamshell) Open | Check to be sure the Clamshell is completely closed and latched. Make sure Print Engine Latches are secure. |
| The ... Ink Tank is missing | Insert missing Ink Tank. Clean electrical contacts and re-seat Ink Tank. |
| Unauthorized ... Ink Tank Install | Ink Tanks must be purchased from authorized supplier for this printer model. |
| Unauthorized Printhead | Printhead cartridges must be purchased from authorized supplier for this printer model. |